
A VoIP phone is a specially-configured phone that places and receives calls over the Internet instead of over traditional analog phone lines. When used as a call center VoIP solution, the PBX-integrated phone features of a VoIP phone can increase employee efficiency and help project a professional image. These features can include call transfer, conferencing, call hold, and much more.
Local power grid outages, equipment failure, and natural disasters can all knock out a PBX system, we’re dedicated to making sure your service remains uninterrupted by hosting your VoIP service with high performance, redundant servers housed in a state-of-the-art co-location facility. Even if access to your office is compromised, your VoIP service remains operational and calls can be instantly re-routed via the web.
Unlike a traditional phone system, VoIP phone systems requires no on-site PBX hardware. Your VoIP service is handled by our redundant enterprise servers from remote. In addition to the profound upfront cost savings this presents, hosted VoIP technology enables your phone system to be completely scalable. You can add or remove phones on your system at any time, so you’re sure to only ever pay for what you use.